Whistleblowing referent for TEB SH.A.:


+383 38 230 000 | 5521/5182

(We remind you that the telephone interview is recorded. In case of absence, a Voice mail is available)


BNP PARIBAS Group is committed to strict compliance with laws and regulations and to enforce the rules set out in the Group’s Code of Conduct.

The BNP Paribas whistleblowing framework is under the responsibility of the TEB Sh.A. Compliance.

Through the whistleblowing email, formed employees, applicants and co-contractors (e.g. Suppliers and clients) can report information about a crime or an offence, a threat or harm to the public interest, a violation or an attempt to conceal a violation of applicable and binding law (laws, regulations, etc.) or a breach of the Group’s Code of Conduct.

As regards alerts raised by clients through the whistleblowing framework, it should be reminded that:

  • Some alerts raised will not be eligible (e.g. an alert asking for a refund), and should be referred to the client complaints process.
  • In some situations, a same alert from a client may be raised either through the whistleblowing process or through the client complaints process. In such situations, the investigation and answer to the client should be dealt with through the process chosen by the client.
  • Apart from limited specific situations, there is generally no reason for a client to use the whistleblowing framework instead of the client complaints process.

Whistleblowing reports are handled by independent experts (Referents) in a confidential manner and in accordance with the regulations in force.

Whistleblowers are granted protection against the risk of retaliation provided by applicable law.

Any abuse of the whistleblowing system may expose the reporting person to disciplinary sanctions or prosecution.

I acknowledge that I have read and understood the information relating to TEB Sh.A. whistleblowing system, while the protection of personal data will be handled in accordance with laws in power.

TEB Bank for a changing world!