TEB Bank at your service!
The social emergency created last weeks in the whole world and in Kosovo, however, it does not prohibit the usual life demands and therefore, the access to funds is a very important factor. TEB Bank ensures the continuity of its functioning and it is prepared for all the situations that might incur from this pandemic, while our staff is mobilized to assist relating to your requests.
The working hours were changed and adapted several times due to the created situation which was unavoidable, based on the decisions of the Government of Kosovo for the general public health against the spread of COVID-19.
To avoid going out from home, as of the guidelines of the Government of the Republic of Kosovo, Ministry of Health and National Institute of Public Health, as the safest request at this period of time to fight the pandemics, the TEB Bank encourages using banking services through our digital platforms.
To get through this situation more easily, we remind you on some options for performing banking services and what you should know relating to our services, while TebMobile offers you a wide range of performing banking services.
For your daily banking services:
- To check your accounts’ balance (24/7) and to monitor transactions, salaries and deposits, please use the TebMobile application: Download from AppStore Download from Play Store ,
- For various payments (institutional and utilities), please use the TebMobile application at payments with scans or notes
- For Top Up mobile phone (Vala, Ipko), Internet (ipko) etc., use TebMobile
- All the services in TebMobile are with 0% commission up to 31.05.2020
- For purchases, please use as much as possible our bank cards, whereas Starcard offers you the possibility to purchase with instalments and start payment after three months without interest
- For loan repayments, if you have any difficulty, apply for deferral of loan installments, TEB offers deferral of up to two installments for individual loans
- The same services are offered also for the business clients by using the TebBusiness application and for loan deferral
What else you should know?
- Follow the working hours of the branches in our official website www.teb-kos.com
- Use the ATMs available from TEB which have also placed disinfectants. ATMs’ map
- Our branches are being regularly disinfected at this period of time and the staff based on communication standards will help our clients with preventive measures, Branches’ map
- We advise you to stay as much as possible at home and visit the branches only when it is unavoidable, while if you do this, we kindly ask you to have an understanding by respecting the distance in the branch, whereas our staff will do the best to assist you relating to your requests
- Be careful from eventual cheaters, do not give to anyone the secret numbers of your banking cards or other passwords, whereas the bank will never ask from you such information
- Be careful also from e-mail communications, if you need any information do not hesitate to contact us through the Call center (038230000), official e-mail firstname.lastname@example.org and our official channels in social networks
TEB, the Bank for a changing world!