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28/03/2020

New working hours in all branches

Branches of TEB Sh.A. Bank from Monday (30.03.2020) will work with the new schedule from 09:00 to 14:00 hrs.




The latest decision of the Government of Kosovo to restrict the movement of citizens from 17:00 to 6:00 hrs., except for certain needs has opened the possibility to adapt this regulation to new working hours by offering more service options for clients. In this regard branches of TEB Sh.A. Bank will be in the service of clients from 9:00 to 14:00 hrs. from Monday to Friday.
This decision remains in force until a new decision is made on which you will be informed on time.
From 29 branches of TEB Bank, that of Prishtina Center (near the police station), Ferizaj City and Malisheva remain closed, while the other branches are all available to clients with the aforementioned schedule.
We kindly ask you that even at this time to visit the branches only when mandatory, while during the visit we remind you to consider the new regulation of visiting such premises, taking into account preventive measures and keeping obligatory social distance.
Dear clients, during this period we also invite you to use 86 ATMs throughout Kosovo to facilitate your services, while TebMobile and e-banking offer a wide range of banking services without need to visit our branches.
For additional information you can contact the Call Center (+383 (0) 38/230000) - which is available 24/7.
Please visit our website (www.teb-kos.com), email us (customer.care@teb-kos.com) or contact us through our official social media channels.
We invite the clients, staff and public to apply all the guidelines and recommendations of the National Institute of Public Health in Kosovo in this emergency situation.
TEB Sh.A. Bank remains committed towards preventive measures against the spread of the virus (Covid-19 Coronavirus), based on the implementation of recommendations from relevant institutions (Government of the Republic of Kosovo and National Institute of Public Health).
We kindly ask for your understanding.
TEB, the Bank for a changing world!


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