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Individual Business

e-Banking Login

Individual Business


27/04/2020

Apply online for deferment of loan payment




Dear clients,
TEB Sh.A. Bank, based on the decision of the Central Bank of Kosovo (CBK) in agreement with the Kosovo Banking Association, always taking into account the created situation in the country as a result of the Covid 19 pandemic virus, informs the individual borrowers who are unable to repay their loan installment, can apply for deferment of their installment from March 13, 2020 until April 30, 2020.
TEB Sh.A. offers you the “Online application for deferment of loan payment”.
In this regard you need to perform the online application (link below):

Individual clients:

Business clients:

Upon the approval of your request by the Bank on deferment of loan instalments, you should choose the payment method of regular interest for the pausing period, by selecting only one option:
 
- the regular interest accrued during the pausing loan period to be fully transferred to a single instalment,
 
- the regular interest accrued during the pausing loan period to be distributed to the next instalments, where for loans with longer maturity periods or up to December 2020, the accrued interest to be distributed by December 2020. Whereas, for loans with maturity periods shorter than December 2020, the accrued interest to be distributed by the end of maturity period;

Please note that all the fields are required to be filled.

You can also apply by email (callcenter@teb-kos.com) or Call Center 038/230 000.

The bank will review your request and inform you by e-mail on your request.

For additional information, assistance, technical problems, questions and other issues about applying online, please contact:
• Customer service at the Call Center, phone number 038 230 000
• At e-mail address: callcenter@teb-kos.com

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